To ensure a positive shopping experience, if the running gear or sporting goods you purchased from this website do not meet your expectations, you can apply for a return or refund according to the following terms:
- Return Request Period
Users can apply for a return or refund within 14 days of receiving the goods. Requests submitted after this period may not be accepted unless there is a clear quality issue with the product. - Return Conditions
Returned items must meet the following conditions:
The item has not been used, worn, or washed.
The item retains its original packaging, labels, and all accessories.
A valid order number or proof of purchase is required.
If the item shows obvious signs of use, is damaged, or is missing accessories, we may refuse the return or only provide a partial refund.
- Non-Returnable Items
The following items are generally not eligible for return or refund:
Weared or used running shoes or sports equipment
Items damaged due to personal reasons
Sale items and clearance items (except for quality issues)
- Refund Processing Time
After we receive and inspect the returned item, if it meets the return conditions, the refund will be returned to your original payment method within 5 business days. Arrival times may vary depending on the payment institution. - Return Shipping Costs
If the return is due to product quality issues or incorrect item delivery, the return shipping cost will be borne by this website.
If the return is due to personal reasons (such as incorrect size, no longer needed, etc.), the return shipping cost must be borne by the user.
- Return Address
Please contact customer service for return confirmation before sending the item back. Items sent back without confirmation may not be processed promptly.
Return Address:
133 LONG LEAF TRL NE MILLEDGEVILLE, GA 31061
- Return Process
Contact customer service to submit a return request and provide your order information.
After receiving return confirmation, ship the item to the designated return address.
After receiving and inspecting the item, we will process it according to our refund policy.
This website reserves the right to modify or update these refund and return terms at any time. The latest version will take effect after being published on the website.